Who should you refer all requests for information from the media to?

The correct answer is to refer all requests for information from the media to Corporate Communications. This department is specifically responsible for handling media inquiries and managing public relations for the airline. They have the expertise necessary to provide accurate and consistent information to the media, ensuring that the company’s messaging is clear and aligned with corporate policies.

By directing media inquiries to Corporate Communications, you help maintain the integrity of the information that is shared publicly. This is essential for protecting the company's reputation and ensuring that the messaging complies with any legal or regulatory requirements.

While the Station Manager oversees operations at the airport, they may not have the specific training or authority to manage media relations. Airport Security focuses primarily on safety and security concerns, and they typically do not handle information dissemination. The Information Desk is there to assist passengers with travel-related inquiries, but they are not equipped to deal with media requests, which require a coordinated approach handled by trained professionals in Corporate Communications.